Terms of Service

By creating an account, purchasing a subscription, or using the service, you agree to these Terms and the linked policies. You must be at least 18 years old and able to enter a binding contract. KronoOrbit is intended primarily for business and professional use.

You are responsible for accurate account information, protecting your login credentials, and all activity under your account. Notify us promptly if you suspect unauthorized access. You may not share an account in a way that defeats plan limits or security controls.

You retain ownership of content you submit, including business knowledge, prompts, customer messages, lead details, and appointment information. You grant KronoOrbit a limited license to host, process, transmit, and display that content only as needed to provide, secure, and improve the service.

You are responsible for having a lawful basis to collect and process information from your visitors, providing required notices, honoring privacy requests, and configuring your AI employees with accurate and authorized information.

AI responses can be incomplete, inaccurate, or inappropriate. You must review and monitor your AI employees, keep approved knowledge current, and use human oversight where a response could materially affect a person. KronoOrbit is not a substitute for legal, medical, financial, emergency, or other licensed professional advice.

Paid plans renew automatically until canceled. Prices, billing intervals, included capacity, and applicable taxes are shown at checkout. Stripe processes payments and may collect billing details under its own terms and privacy notices.

You can manage, change, or cancel a subscription through the billing portal. A cancellation scheduled for the end of a billing period does not remove access before that paid period ends. Refunds are governed by our Refund and Cancellation Policy.

You must follow our Acceptable Use Policy. We may suspend or restrict activity that threatens users, third parties, the service, or our providers.

KronoOrbit relies on third-party providers for authentication, hosting, databases, AI processing, email delivery, and payments. Their services may be subject to separate terms, availability, and technical limits. We are not responsible for third-party services outside our reasonable control.

KronoOrbit, its software, branding, design, documentation, and service-generated materials are owned by KronoOrbit or its licensors. These Terms give you a limited, non-exclusive, non-transferable right to use the service during your authorized subscription. They do not transfer ownership of the platform or source code.

We may update, replace, limit, or discontinue features. We aim to provide a reliable service but do not promise uninterrupted or error-free operation. We may impose reasonable technical or usage limits to protect service quality and security.

You may stop using the service or delete your account from Settings. We may suspend or terminate access for nonpayment, material breach, security risk, unlawful activity, or harm to the service or others. Provisions that by their nature should survive termination will survive, including payment obligations, ownership, disclaimers, limitations, and indemnity.

To the maximum extent permitted by law, the service is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, noninfringement, and any warranty arising from course of dealing or usage of trade.

To the maximum extent permitted by law, KronoOrbit will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; loss of profits, revenue, goodwill, data, or business opportunity; or the conduct of your visitors or customers.

Our aggregate liability arising from the service will not exceed the greater of the amount you paid to KronoOrbit during the 12 months before the event giving rise to the claim or 100 U.S. dollars. Some jurisdictions do not allow certain limitations, so those limitations apply only to the extent permitted by law.

You agree to defend, indemnify, and hold harmless KronoOrbit and its personnel from claims, damages, losses, and expenses arising from your content, your AI employee configuration, your visitor data practices, your violation of law or these Terms, or your misuse of the service.

These Terms are governed by the laws of Florida, without regard to conflict-of-law rules. Courts located in Miami-Dade County, Florida will have exclusive jurisdiction, unless applicable law requires otherwise. Before filing a claim, the parties will attempt in good faith to resolve it informally for at least 30 days.

We may update these Terms by posting a revised version and changing the “Last updated” date. Material changes may be communicated through the service or by email. Questions can be sent to support@kronoorbit.com.